Privacy Policy for Findster.ai

1. Introduction

Findster.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lost and found platform at https://findster.ai.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, name, phone number (optional)
• Profile Information: Location preferences, notification settings
• Contact Information: Email and phone number for item recovery

2.2 Listing Information

• Item Details: Photos, descriptions, locations, dates
• Location Data: GPS coordinates, addresses, neighborhoods
• Contact Information: Displayed based on your privacy settings

2.3 Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent
• Cookies: Session data, preferences, authentication tokens
• Analytics: Performance metrics, error logs, user behavior

3. How We Use Your Information

3.1 Service Provision

• Item Matching: AI-powered matching of lost and found items
• Communication: Facilitating contact between users
• Notifications: Sending alerts about matches and updates
• Account Management: User authentication and preferences

3.2 Service Improvement

• Analytics: Understanding usage patterns and trends
• Feature Development: Improving existing features and adding new ones
• Performance: Optimizing website speed and reliability
• Security: Protecting against fraud and abuse

3.3 Legal Compliance

• Legal Obligations: Complying with applicable laws and regulations
• Dispute Resolution: Resolving conflicts between users
• Law Enforcement: Responding to valid legal requests

4. Information Sharing

4.1 Public Information

• Item Listings: Lost and found item details are publicly visible
• User Names: Display names may be shown on listings
• Location Data: General location information is shared

4.2 Limited Sharing

• Service Providers: Third-party services for hosting, analytics, and communication
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale

4.3 What We Don't Share

• Personal Contact: Email and phone numbers are not publicly displayed
• Account Details: Passwords and sensitive account information
• Private Messages: Direct communications between users

5. Data Security

5.1 Security Measures

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and monitoring
• Incident Response: Procedures for handling security breaches

5.2 Data Retention

• Account Data: Retained while your account is active
• Listing Data: Kept for 1 year after resolution or deletion
• Logs: Technical logs retained for 90 days
• Legal Requirements: Some data may be retained longer if required by law

6. Your Rights

6.1 Access and Control

• View Data: Access your personal information
• Update Information: Correct or modify your data
• Delete Account: Remove your account and data
• Export Data: Download your information

6.2 Privacy Settings

• Contact Preferences: Control how others can contact you
• Notification Settings: Manage email and push notifications
• Location Sharing: Adjust location privacy settings
• Profile Visibility: Control what information is public

7. Cookies and Tracking

7.1 Types of Cookies

• Essential: Required for basic website functionality
• Analytics: Help us understand how the site is used
• Preferences: Remember your settings and choices
• Security: Protect against fraud and abuse

7.2 Managing Cookies

• Browser Settings: Control cookies through your browser
• Opt-Out: Disable non-essential cookies
• Third-Party: Manage third-party tracking

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Users

Our service is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: